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CUSTOMER CARE
We strive to make your shopping experience a great one. If you have any questions not answered here please contact us.
SHIPPING AND HANDLING
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All orders are processed within 24 hours. Our products are delivered via USPS. Orders shipped to Alaska, Hawaii, and Puerto Rico will be shipped the same way at the same cost.
How do you handle shipments outside the U.S.?
We are unable to ship orders to locations outside of the United States and its territories due to import duties and/or taxes assessed by Canadian national and provincial governments and brokerage fees required by international delivery services.
How much will it cost to ship my merchandise?
All orders over $50.00 will ship free. Orders under that will be charged the standard USPS rate. We do not charge for handling any orders.
OUR GUARANTEE
What if the merchandise I receive is not what I expected?
Any item you purchase that does not meet your expectations can be returned to us within 15 days of receipt. You may receive a refund on product cost or exchange for another item.
At My Own Mat, INC. we strive to bring you the best items on the market for your baby and toddler; we thank you for visiting our web site. Although we select images that best represent the products that we sell, keep in mind that colors and textures may vary from the display on your screen.
We do change the patterns of our products, so please come back and check out what's new.
PRIVACY & SAFETY
Our Commitment To Your Privacy
Your privacy is very important to us. To better protect your privacy the following explains the information we collect, how it is used, how it is safeguarded, and how to contact us if you have any concerns.
As part of the order process, the following information is collected from shoppers:
Name, Shipping/Billing Address, Email Address, Phone Number and Credit/Debit Card Information
The information we collect is used to fill orders or to contact you if we have questions about your order.
Your personal information will not be sold.
PAYMENT METHODS
- Credit / Debit Cards
- PAYPAL
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